Here are helpful resources to get mental health (MH) crisis services. A crisis can be:
If you or a loved one are having a mental health crisis, you need care that’s near you, right now. Get help 24/7 in cities and towns across Massachusetts.
If you or your child are having a mental health or substance use crisis, Mobile Crisis Intervention (MCI) is available 24 hours/day, 7 days/week, 365 days/year. Anyone can use MCI at any time — no insurance needed. The team will come to your home, work or other place.
It can be scary when you or a loved one is having a mental health crisis.
Call the NAMI Compass Helpline 800-370-9085 or email compass@namimass.org Open Monday through Friday, 10 am – 6 pm. English and Spanish staff to help
You can use a crisis call, text, or chat service if you’re feeling sad, lonely, or hopeless. Are you thinking about hurting yourself, or just want support? You can also reach out if you are worried about someone else.
The 988 Lifeline is a national network of local crisis centers. They have free and confidential emotional support for people in suicidal crisis or emotional distress. Lifeline is open 24 hours a day, 7 days a week in the United States. You can call 988 or chat.
Help and Resources for:
The help line is here for you 24/7, including holidays. It’s free, confidential, and no health insurance is required. Real-time interpretation in 200+ languages.
Call or text: 833-773-2445.
This walk-in clinic serves both children and adults in mental health crises, offering crisis evals that do not require the type of medical support found in a hospital Emergency Department. All numbers are staffed and available anytime, 24 hours a day, 7 days a week.
Barnstable, Bourne, Brewster, Chatham, Cotuit, Dennis, Eastham, Falmouth, Harwich, Hyannis, Mashpee, Mashpee Wampanoag Tribal Reservation, Orleans, Osterville, Provincetown, Sandwich, Truro, Wellfleet, Woods Hole, Yarmouth
Phone: 833-229-2683.
Emergency psych evals and safety assessments are available at The Emergency Center at Cape Cod Hospital and Falmouth Hospital Yawkey Emergency Departments. These services are for patients in acute crisis.
Barnstable, Bourne, Brewster, Chatham, Dennis, Eastham, Falmouth, Harwich, Mashpee, Orleans, Provincetown, Sandwich, Truro, Wellfleet, Yarmouth
Phone: 800-513-4728
The Fairwinds Crisis Response team responds to anyone, anywhere on Nantucket 24/7 365. The Fairwinds Crisis Team will provide a mental health assessment and evaluation, treatment planning and placement recommendation, stabilization support, and grief counseling where appropriate.
Nantucket
Crisis Response Hotline: 508-221-3315
Crisis Intervention
If you are experiencing a mental health emergency, Martha’s Vineyard Hospital provides emergency mental health services 24 hours a day, 7 days a week, 365 days a year.
Chilmark, Cuttyhunk, Edgartown, Menemsha, Oak Bluffs, Vineyard Haven, West Tisbury
Phone: 508-693-0410
Enhanced Urgent Care
Enhanced Urgent Care is open 8AM-8PM.
Phone: 508-693-7900, press 1
This walk-in clinic serves both children and adults in mental health crises, offering crisis evals that do not require the type of medical support found in a hospital Emergency Department. All numbers are staffed and available anytime, 24 hours a day, 7 days a week.
Chinatown, Dorchester, South Boston, Roxbury, South End, Mattapan
Phone: 800-981-4357
We are a one-stop shop for crisis, urgent, and routine mental health and substance use care. We offer 24/7 community-based crisis evaluations.
Allston, Brighton, Boston, Brookline, Dorchester, Hyde Park, Jamaica Plain, Mattapan, North End, Roslindale, Roxbury, South Boston, South End, West Roxbury
Phone: 800-981-4357
CHA has a 24 Hour Access Line.
Phone: 833-222-2030
CHA Behavioral Health Urgent Care – Cambridge
Hours: Monday-Friday: 8 am to 8 pm
Saturday-Sunday: 9 am to 5 pm
Closed major holidays
Cambridge, Everett, Malden, Revere, Somerville
Phone: 833-222-2030.
CHA Behavioral Health Urgent Care – Malden
Hours: Monday-Friday: 8 am to 8 pm
Saturday-Sunday: 9 am to 5 pm
Closed major holidays
Phone: 833-222-2030
LGBTQ+ Programs for Mental Health
Phone: 888-412-3639
Dedham, Dover, Hyde Park, Needham, Newton, Wellesley, West Roxbury
Toll-free: 1-877-382-1609 any time day or night and enter your zip code.
Mobile Crisis Intervention (MCI) is available 24 hours/day, 7 days/week, 365 days/year. MCI is the type of Emergency Service Program (ESP) that serves youth.
BEST provides 24-hour response to adults and youth in need of crisis intervention for mental health and substance use concerns. The BEST team is made up of experienced, master’s-level clinicians, psychiatrists, family partners, certified peer specialists, advanced practice nurses, registered nurses and mental health workers.
Boston, Chelsea, Revere, Winthrop
Phone: 800-981-4357
This toll-free number is available for both adults and children and can be used 24 hours a day, seven days a week to obtain emergency behavioral health services.
Call Center will provide support, information, referrals, or arrange an in-person evaluation. The Call Center will dispatch mobile clinicians to intervene at the site of the crisis or clients may walk in 24 hours a day, seven days a week at 14 Porter Street, East Boston MA.
Charlestown, Chelsea, East Boston, Revere, Winthrop
Phone: 888-309-1989
Advocates crisis clinicians are there to help 24 hours a day, every day.
East Area: Acton, Arlington, Bedford, Belmont, Boxborough, Burlington, Carlisle, Concord, Lexington, Lincoln, Littleton, Maynard, Stow, Waltham, Watertown, Wilmington, Winchester, Woburn
Phone: 800-540-5806.
West Area: Ashland, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Northborough, Sherborn, Southborough, Sudbury, Wayland, Westborough.
Phone: 800-640-5432
In case of a mental health emergency such as a suicide attempt or violent behavior, please immediately call our assessment team. You may also refer patients through this phone number. Your safe care is our #1 priority.
Ashland, Framingham, Holliston, Hopkinton, Medway, Natick, Southborough, Sudbury, Wayland
Phone: 508-650-7339
We provide around-the-clock, 24/7 mental health and substance use evals to people in crisis. Instead of going to the emergency room, services can be provided to you via telehealth, in your home, at school, or in another community setting.
Milford Area: Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield
Phone: 800-294-4665
Norwood Area: Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham
Phone: 800-529-5077
Our Youth Mobile Crisis Intervention team provides services to youth (under 21) who are experiencing a behavioral health crisis with a mobile, face-to-face response. Our team can meet with youth and their families at one of our community-based locations. We can travel to homes, schools, and other locations. The goal of avoiding a hospital emergency room visit or unnecessary hospitalizations.
Milford Area: Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield
Phone: 800-294-4665
Norwood Area: Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham
Phone: 800-529-5077
When your child is having a mental health crisis, you may feel powerless to help. Wayside’s Mobile Crisis Intervention team will partner with you and honor your family’s voice and preferences. We work to stabilize the situation, provide support, identify your needs and the ways to meet them.
Mobile Crisis Intervention is a mobile, on-site, face-to-face therapeutic response to youth experiencing a behavioral health crisis. The MCI team will identify, assess, treat, and stabilize the situation. We can reduce immediate risk of danger to the youth or others. MCI’s mobile therapeutic response includes crisis intervention, stabilization, and coordination, for up to 7 days, until the youth is stable or transferred to another level of care.
Acton, Arlington, Ashland, Bedford, Carlisle, Chelmsford, Concord, Framingham, Holliston, Hopkinton, Hudson, Lexington, Lincoln, Littleton, Marlborough, Maynard, Natick, Newton, Sherborn, Stow, Sudbury, Waltham, Watertown, Wayland, Westford, Weston
Phone: 508-879-9800
We offer 24-hour access to emergency mental evaluation or substance-abuse care with our psychiatric evaluation team, consisting of experienced clinicians and substance abuse counselors. Our services include phone intakes and psychiatric evaluations for children, adolescents and adults. We work hard to provide the help you need for yourself or a loved one, when you need it.
Ashburnham, Athol, Auburn, Barre, Berlin, Blackstone, Bolton, Boylston, Brookfield, Charlton, Clinton, Douglas, Dudley, East Brookfield, Fitchburg, Gardner, Grafton, Hardwick, Harvard, Holden, Hopedale, Hubbardston, Lancaster, Leicester, Leominster, Lunenburg, Mendon, Milford, Millbury, Millville, New Braintree, North Brookfield, Northborough, Northbridge, Oakham, Oxford, Paxton, Petersham, Phillipston, Princeton, Royalston, Rutland, Shrewsbury, Southborough, Southbridge, Spencer, Sterling, Sturbridge, Sutton, Templeton, Upton, Uxbridge, Warren, Webster, West Boylston, West Brookfield, Westborough, Westminster, Winchendon, Worcester
Phone: 508-363-5003 or 508-363-5252
24/7 crisis care, site-based or through mobile assessment and screening, to any person (children, teens and adults) experiencing a mental health or substance abuse problem, or both. Those with a crisis or urgent needs are connected to services within 24 hours. Call Mobile Crisis Intervention team 24/7
Ashburnham, Auburn, Barre, Berlin, Blackstone, Bolton, Boylston, Brookfield, Charlton, Clinton, Douglas, Dudley, East Brookfield, Grafton, Harvard, Holden, Hopedale, Lancaster, Leicester, Leominster, Lunenburg, Mendon, Milford, Millbury, Millville, North Brookfield, Northborough, Northbridge, Oxford, Paxton, Petersham, Princeton, Rochdale, Royalston, Rutland, Shrewsbury, Southborough, Southbridge, Spencer, Sterling, Sturbridge, Sutton, Templeton, Upton, Uxbridge, Warren, Webster, West Boylston, West Brookfield, Westborough, Westminster, Whitinsville, Winchendon, Worcester
Phone: 1-866-549-2142
CHL’s Youth Mobile Crisis Intervention (YMCI) provides crisis assessment, intervention and stabilization services in homes, schools and other community settings for youth through the age of 20.
Phone: 1-866-549-2142
Leominster Phone: 1-800-977-5555
Inpatient services for teens and adults. Treats aggression, self-harm, suicidal thoughts and mental illness.
Serves Southern Massachusetts & Rhode Island
Phone: 833-922-0111.
Child & Family Services (CFS)
Crisis Care for Adults and Youth under 18. Program is in New Bedford. Can be set up from New Bedford, Fall River and Plymouth offices.
ACCS: 508-992-0444
YCCS: 508-984-4175
MCI services allow anyone going through a crisis to walk into a Community Behavioral Health Center (CBHC) or call for a team to come to them.
Phone: 508-742-1040
Bristol County, Plymouth County
BSCS offers 24/7 crisis support to people who get services from a BSCS program. If you do not get services from BSCS, please call 988.
Abington, Bridgewater, Brockton, Carver, Duxbury, East Bridgewater, Halifax, Hanover, Hanson, Hingham, Hull, Kingston, Lakeville, Marion, Marshfield, Mattapoisett, Middleborough, Norwell, Pembroke, Plymouth, Plympton, Rochester, Rockland, Scituate, Wareham, West Bridgewater, Whitman, Avon, Braintree, Canton, Cohasset, Foxborough, Holbrook, Medfield, Milton, Needham, Norfolk, Norwood, Plainville, Quincy, Randolph, Sharon, Stoughton, Walpole, Weymouth, Wrentham
Phone: 617-471-8400
Emergency Service Program (ESP) for adults and children. ESP services are available to people of all ages covered by:
· All MassHealth (Medicaid) plans
· Medicare
· Uninsured
Acushnet, Attleboro, Berkley, Dartmouth, Dighton,Easton, Fairhaven, Fall River, Freetown, Mansfield, New Bedford, North Attleborough, Norton, Raynham, Rehoboth, Seekonk, Somerset, Swansea, Taunton, Westport
Brockton: 508-580-0801
Taunton/ Attleboro: 800-660-4300 or 508-285-9400
· Crisis/Intervention Services Fall River/New Bedford, MA
· Mobile Van services available to go to your home
· Telephone and Walk-in Services 24/7
Acushnet, Attleboro, Berkley, Dartmouth, Dighton, Easton, Fairhaven, Fall River, Freetown, Mansfield, New Bedford, North Attleborough, Norton, Raynham, Rehoboth, Seekonk, Somerset, Swansea, Taunton, Westport
Phone: 508-996-3154
24-Hour Crisis Hotline: 800-252-0227
Are you or a loved one experiencing a behavioral health crisis?
Services for people with mental health issues. The Brien Center is an approved provider for most public and private health insurance plans. A sliding fee scale is offered for those who have no health insurance.
Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mt. Washington, New Ashford, New Marlborough, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, Windsor
Phone: 413-499-0142
The Brien Center’s AMCI and YMCI Team provides crisis assessment, intervention and stabilization services around-the-clock, every day of the year to individuals of all ages who are experiencing a behavioral health crisis and who may be at risk of harming themselves or others.
Phone: 800-252-0227
Crisis-trained clinicians in North Adams, Pittsfield, and Great Barrington Emergency sites. We ensure 24/7 screening and stabilization for people with behavioral health challenges.
Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mt. Washington, New Ashford, New Marlborough, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, Windsor
Phone: 855-855-2000
CBHC services are:
· An outpatient behavioral health clinic
· 24/7 mobile crisis services
· Crisis stabilization for youth and adults in person and telehealth
Locations in Amherst, Brimfield, Chicopee, East Longmeadow, Easthampton, Greenfield, Holyoke, Ludlow, Northampton, Palmer, Pittsfield, South Hadley, Southwick, Springfield, Ware, West Springfield, Westfield, Worcester County
Phone: 1-833-CHD-TALK
CSO Crisis Programs provide behavioral health assessment, intervention and stabilization for youth, families and adults 24 hours/day, 365 days/year.
People may request crisis services on their own. They can be referred by family members, medical providers, schools, state agencies, law enforcement, etc. People can be seen in familiar settings, such as home, school, or doctors’ offices. Crisis services are available to all regardless of insurance or ability to pay.
Services in Hampshire County, Franklin County, North Quabbin
To Contact Crisis Services, call your nearest office:
24 Hours/Day, 365 Days/Year
Adult & Youth Crisis Intervention
Phone: 413-774-5411
24 Hours/Day, 365 Days/Year
Adult & Youth Crisis Intervention
Phone: 978-249-3141
24 Hours/Day, 365 Days/Year
Adult & Youth Crisis Intervention
Phone: 413-586-5555
24 Hours/Day, 365 Days/Year
Adult & Youth Crisis Intervention
Phone: 978-488-8888
Immediate help for the person in crisis and their family. BHN helps callers to decide the next steps for them. BHN 24/7
Crisis Line: 413-301-9355 Springfield
Mobile Crisis Intervention in the home, school or other place. Clinicians and other family partners work with the youth and family to look at, treat and stabilize a crisis situation.
Services are provided 24-hours a day, 7 days a week.
Lynn, Lynnfield, Melrose, Nahant, North Reading, Reading, Salem, Saugus, Stoneham, Swampscott, and Wakefield
Tri-City Area: 800-988-1111
Amesbury, Beverly, Boxford, Danvers, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Manchester by the Sea, Marblehead, Merrimac, Middleton, Newbury, Newburyport, Peabody, Rockport, Rowley, Salisbury, Topsfield, Wenham, and West Newbury
North Shore: 888-769-5201
Our Adult and Youth Mobile Crisis Intervention (A/YMCI) teams offer supportive and coordinated care 24/7/365. In addition to our location in Lawrence, our teams can be dispatched into the communities of Andover, Lawrence, Methuen, and North Andover in a variety of settings such as homes, schools, nursing homes and aging centers.
Andover, Lawrence, Methuen, and North Andover.
Phone: 877-382-1609
Call 988 to get connected to the Family Services’ Lifeline. A trained crisis counselor answers the phone, listens to the caller, understands how their problem is affecting them, provides support, and shares resources if needed.
Amesbury, Andover, Beverly, Boxford, Byfield, Danvers, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Lawrence, Lynn, Lynnfield, Manchester, Marblehead, Merrimac, Methuen, Middleton, Nahant, Newbury, Newburyport, North Andover, Peabody, Rockport, Rowley, Salem, Salisbury, Saugus, South Hamilton, Swampscott, Topsfield, Wenham, West Newbury
Phone: 988 in Merrimack Valley towns/cities
Fact Sheet last updated on: 9/13/2024
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