Americans with Disabilities Act: New England (ADA) Center Publications

The New England ADA Center has numerous publications and information resources available for download  at

General ADA

• Disability Law Handbook
• ADA Question & Answer Brochure
• ADA Frequently Asked Questions
• Deaf and Hard of Hearing Communication
• Enforcing the ADA – DOJ Status Report
• Disability Rights and Laws for People with Low Vision
• Frequently Asked Questions about Service Animals and the ADA
• Questions and Answers: The ADA and Persons with HIV/AIDS
• Access for 9-1-1 and Telephone Emergency Service
• Testing Accommodations for Persons with Disabilities

Employment (ADA Title I)

• A Guide for People with Disabilities Seeking Employment
• Applying Performance & Conduct Standards to Employees with Disabilities
• Title I Fact Sheet
• Enforcement Guidance: Reasonable Accommodation and Undue Hardship Under the Americans with Disabilities Act
• ADA Title II and Title III Regulations Fact Sheet Series
• Your Employment Rights as an Individual with a Disability Under the Americans with Disabilities Act of 1990
• Your Responsibilities as an Employer Under the Americans with Disabilities Act of 1990

State and Local Government (Title II)

Americans with Disabilities Act (Title II)

• Accessibility of State and Local Government Websites to People with Disabilities
• ADA Q&A: Back to School
• ADA Guide for Small Towns
• ADA National Access Titles II and III: Effective Communication
• ADA National Access for Public Schools Briefing Sheet: Program Accessibility (includes info on facility access)
• ADA Self-Evaluation Guide For Public Elementary and Secondary Schools (pdf)
• Common Questions about Title II of the ADA
• Commonly Asked Questions about the ADA and Law Enforcement
• How to File a Title II Discrimination Complaint
• Police Response: Mental Illness
• Small Towns Practical Guide (pdf)
• The ADA and City Governments: Common Problems (pdf)
• Title II Action Guide for State and Local Governments & Supplement on Employment
• Title II Regulations
• Title II Regulations (pdf)
• Title II Technical Assistance Manual

Places of Public Accommodation (Title III)

• Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
• ADA Guide for Small Businesses
• ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision (pdf)
• ADA Questions and Answers for Health Care Providers
• ADA Requirements in Public Accommodations
• Answers for Food Service Operators
• Assistance at Self-Serve Gas Stations
• Commonly Asked Questions About Child Care Centers and the ADA
• Everyone’s Welcome: The ADA & Museums
• How to File a Title III Complaint
• Title III Fact Sheet Series
• Title III Technical Assistance
• Title III Regulations for Public Accommodations and Commercial Facilities & ADA Standards for Access (pdf)

New England ADA Center
180-200 Portland Street, Suite 1
Boston, MA 02114 USA
Toll-Free: 800-949-4232
Phone: 617-695-0085
Fax: 1-617-482-8099
Email: ADAInfo@NewEnglandADA.org

Fact Sheet last updated on: 6/19/2020