New England Americans with Disabilities Act (ADA) Center Publications

The New England ADA Center has numerous publications and information resources available for download  at

General ADA

• Disability Law Handbook
• ADA Question & Answer Brochure
• ADA Frequently Asked Questions
• Deaf and Hard of Hearing Communication
• Enforcing the ADA – DOJ Status Report
• Of Consuming Interest: A Guide to Titles II and III for People with Vision Loss
• People with Disabilities & Service Animals in Housing
• Questions and Answers: The ADA and Persons with HIV/AIDS
• Telephone Emergency Service Question and Answer (Q&A) Sheet
• Testing Accommodations for Persons with Disabilities

Employment (ADA Title I)

• A Guide for People with Disabilities Seeking Employment
• Applying Performance & Conduct Standards to Employees with Disabilities
• ADA Title II and Title III Regulations Fact Sheet Series
• Enforcement Guidance: Reasonable Accommodation and Undue Hardship Under the Americans with Disabilities Act
• Your Employment Rights as an Individual with a Disability
• Your Responsibilities as an Employer

State and Local Government (Title II)

• ADA National Access for Public Schools: Nondiscrimination Requirements
• Accessibility of State and Local Government Websites to People with Disabilities
• ADA & Public Schools:  U.S. Department of Education
• ADA Guide for Small Towns
• ADA National Access Titles II and III: Effective Communication
• ADA Obligations Of K-12 Education
• ADA Self-Evaluation Guide For Public Elementary and Secondary Schools
• Common Questions about Title II of the ADA
• Commonly Asked Questions about the ADA and Law Enforcement
• How to File a Title II Discrimination Complaint
• Police Response: Mental Illness
• Small Towns Practical Guide
• The ADA and City Governments: Common Problems
• Title II Action Guide for State and Local Governments & Supplement on Employment
• Title II Highlights
• Title II Regulations
• Title II Technical Assistance Manual

Places of Public Accommodation (Title III)

• Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
• ADA Guide for Small Businesses
• ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision
• ADA Questions and Answers for Health Care Providers
• ADA Requirements in Public Accommodations Fact Sheet
• Answers for Food Service Operators
• Assistance at Self-Serve Gas Stations
• Commonly Asked Questions About Child Care Centers and the ADA
• Everyone’s Welcome: The ADA & Museums
• How to File a Title III Complaint
• Title III Fact Sheet Series
• Title III Highlights
• Title III Regulations for Public Accommodations and Commercial Facilities & ADA Standards for Access
• Title III Technical Assistance Manual

New England ADA Center
180-200 Portland Street, Suite 1
Boston, MA 02114 USA
Toll-Free: 800-949-4232
Phone: 617-695-0085
Fax: 1-617-482-8099
Email: ADAInfo@NewEnglandADA.org

Fact Sheet last updated on: 4/31/2019