Taxi – Wheelchair Accessible Vehicles
This fact sheet has information about cabs and limo services that provide accessible vehicles in Massachusetts.
Accessible Limo Transportation Services
A & A Metro Transportation
1001 Bedford Street
Bridgewater, MA 02324
Phone: 508-697-0017
Wheelchair Accessible vehicles available
Boston Chair Car
Toll Free: 888-353-2111
Phone: 617-472-1118
Email: info@bostonchaircar.com
Paratransit Van – Wheelchair Transportation Services
Brockton Area Transit (BAT) / Dial-A-Bat
Eligibility: 65 years or older or physical or developmental disability.
Will need to acquire an ADA pass by calling (508) 588-2240 for ADA application.
ADA eligible individuals visiting from other areas may be eligible for services with DIAL-A-BAT for up to 21 days. Please call the Customer Service Navigator at 508-638-5920 for more information.
Area served: Brockton, Avon, Bridgewater, East Bridgewater, Abington, Whitman, Easton or Stoughton.
Brockton Area Transit Authority
155 Court Street
Brockton, MA 02302-4608
Phone: 508-588-1000
Yellow Cab of New Bedford
987 Pleasant St
New Bedford MA 02740
Phone:508-999-5213, x4 or x5
Taxi – Wheelchair Accessible Transportation Services
All taxicab drivers are required to accept any passenger who has a disability, including their service animal. Wheelchair accessible vehicles are available upon request at no additional charge.
Boston
All Boston taxi cabs with fifteen (15) or more cabs are required to have accessible vehicles 24 hours a day. There are 78 accessible cabs in Boston.
Boston Cab– has accessible wheelchair cabs available.
Phone: 617-536-5010
Metro Cab – Metro Cab offers handicapped accessible vehicle transportation including wheelchair accessible vans.
Phone: 617-782-5500
Top Cab and City Cab – offers Wheel chair accessible vans equipped with ramps.
Phone: l 617-536-5100
Boston Police Department – Authorized Taxi Companies
*** Contact Hackney Division of the Boston Police Department at 617-343-4475 to file a complaint for accessible taxi service
Uber WAV: WAV provides affordable rides in wheelchair-accessible vehicles, where available.
LYFT WAV: If you need a wheelchair-accessible vehicle (WAV) that can fit your fixed-frame wheelchair, we’re happy to help. We offer access to WAV rides through a ride type called ‘Access’. Available in Boston area.
Bristol and Plymouth Counties
GATRA Human Services Transportation
Cambridge
Cambridge Taxi Discount Coupon Program
– Taxi Discount Program is available for Cambridge residents that are at least 60 years old or have a documented disability.
Phone: 866-654-1003.
Eligible Cambridge residents may register with the Council on Aging 617-349-6220 or the Cambridge Commission for Persons with Disabilities at 617-349-6140.
Accessible Cambridge Taxi Program at 1-888-872-6721
Worcester
The WRTA provides transportation via regular WRTA fixed route bus service and paratransit service to seniors and people with disabilities who live in the 37 communities that comprise the WRTA’s service area.
All persons who wish to become WRTA ADA eligible can contact PTM Brokerage Services, Inc. (PBSI) at 508-791-WRTA (8782) option 3 to set up an appointment for the in-house application process.
PBSI is located at 60 Foster Street (Hub) Worcester, MA 01608, and free round trip transportation is provided for all individuals within the ADA service area when traveling to the PBSI office to start the in-house application process.
Red Cab – offers handicapped accessible vehicle transportation including wheelchair accessible vans.
Phone: 508-792-9999
Worcester Green Cab – has wheelchair accessible vehicles
Phone: 508-459-1611
Other Resources:
Massachusetts Community Transportation Series – Wheelchair-Accessible Taxicabs Information (PDF)
Accessible Van Rentals by State – Search for vehicles by state.
Fact Sheet last updated on: 8/9/2022
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Disclaimer: INDEX is pleased to provide you this information. Please note, this information is not comprehensive, nor is it intended to take the place of professional advice. We encourage you to check other resources of such information. No endorsement by the University of Massachusetts Chan Medical School, DisabilityInfo.org, INDEX, or affiliates, should be inferred. We reserve the right to remove, to modify, or to add any information at any time, for any reason, and without notice.
