Greater Springfield Senior Services, Inc. (SHINE)

""""Contact Information

66 Industry Avenue, Suite 9
Springfield, MA 01104

Phone: 413-781-8800 (voice)    413- 272-0399 (TTY)

View the Greater Springfield Senior Services, Inc. website

Client Services Director: Laura Albano
Contact form:

Hours: Monday – Friday, 8 AM – 5 PM

Additional Locations: None.

Organization Narrative

Greater Springfield Senior Services, Inc. (SHINE)’s services help older people to live in the comfort of their own homes safely and independently despite illness or infirmity.

Population(s) Served

Elders living in Agawam, Brimfield, East Longmeadow, Hampden, Holland, Longmeadow, Monson, Palmer, Springfield, Wales, West Springfield, Wilbraham.


Russian, Spanish


  • Information & Referral
  • Long Term Care Options Counseling
  • Community Education
  • Elder Abuse & Neglect
  • Arranges Services for: personal care, laundry, home-health services, home-delivered meals, adult day care, money management, congregate dining, light housekeeping, light chores, congregate housing meal preparation, nursing home ombudsman, personal emergency response system (PERS)
  • Volunteers Help by: advocating for elders in nursing homes, money management, long term ombudsman program, assist in managing finances, serve meals at congregate meal sites, Healthy Living program


Varies by program


Varies by program