Contact Information

UMass Chan Medical School – Shriver Center
55 Lake Avenue North, S3-301
Worcester, MA 01655

Phone: 774-455-4056 (voice)
Toll Free: 800-642-0249

Visit the INDEX website

Information Coordinator:  Janet Greene

Hours: Monday thru Friday, 8:00 AM – 3:00 PM, answering machine other times

Additional Locations: None.

Organization Narrative

INDEX , a project of the Shriver Center at  UMass Chan Medical School, is concerned with the information needs of people with disabilities, their families, and people who work with them.

Our mission is to provide up-to-date and accurate information so that people with disabilities can maximize their independence and make the choices necessary to control their lives to the fullest extent possible.

Population(s) Served

Individuals with disabilities, family members of individuals with disabilities, and anyone who works with or is involved with individuals with disabilities,  can reach out to us for information.




  • Information and referral call center
  • Information available on programs and agencies that provide services to individuals with disabilities; physician and dentists that have experience with treating individuals with disabilities and a listing of allied health professionals and others who work with people with disabilities.
  • INDEX also provides technical assistance and information technology services to nonprofit organization on a contract basis.

Although most of INDEX’s information refers to services in Massachusetts, INDEX is able to connect callers to information in other states through its affiliations with other university affiliated programs, developmental disabilities councils and information and referral services.


No eligibility requirements.


All information and referral services are provided free of charge to the caller. Information Technology services are provided on a fee-for-services basis.