""Contact Information

46 Park Street
Framingham, MA 01702

Phone: 2-1-1 (voice)    508-370-4890 (TTY)
Toll Free: 877-211-6277

View the Mass211 website

Information Specialists

Hours: 24 hours / 7 days

Additional Locations: None.

Organization Narrative

Mass211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.

It serves as a resource for finding government benefits and services,nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources.
Always a confidential call, Mass 2-1-1- maintains the integrity of the 9-1-1 system saving that vital community resource
for life and death emergencies.

It is available 24 hours a day, 7 days a week, and is an easy way to find or give help in your community.

Mass 2-1-1 responds immediately during times of crisis, to field calls regarding the crisis and to direct callers to services most appropriate for their needs.

Multilingual, has Language Line interpretation service.

Population(s) Served

Inclusive. All.


Language Line (AT&T)


Public information and referral for health, human services, disaster/emergency response and recovery.

  • food
  • shelter
  • rent assistance
  • after-school programs
  • child care
  • counseling
  • senior services
  • disaster relief
  • veteran services
  • & much more


No information.