National Alliance on Mental Illness of Massachusetts (NAMI-Mass)

""331 Montvale Avenue
2nd Floor
Woburn, MA 01801

Phone: 617-580-8541
Toll Free: 800-370-9085

View the NAMI website

Information Specialist: Jill Gichuhi – Compass Helpline Director

Hours: Monday – Friday, 9 AM – 5 PM

Additional Locations: None.

Organization Narrative

National Alliance on Mental Illness of Massachusetts (NAMI-Mass)is a nonprofit, grassroots, education- and advocacy group dedicated to improving the quality of life for people affected by mental illness. Since 1983, NAMI-Mass has been highly effective in building awareness, reducing stigma, providing support and advocating for patient rights. NAMI has over 220,000 members nationally with three organizational levels. Localized, affiliate, grassroots groups help to insure that the local-area, mental health needs are being met.

Population(s) Served

Families and individuals facing the challenges of mental illness or biological brain disorders. Serves general public on NAMI-Mass, statewide information line.


The work of NAMI-Mass is concentrated in three functional areas:

  • Education
  • Support
  • Advocacy.

The most prominent education programs are:

  • “Family to Family”
  • NAMI Basics
  • Children Challenging Behavior

These courses are free of charge and help families learn essential skills and information relevant to caring for a family member with major mental illness.  Trained family members and consumers volunteer their time to teach these workshops.

NAMI-Mass’ statewide Information Line provides referrals and support to thousands of callers.  In addition, NAMI-Mass currently has 40+ regularly-scheduled support groups that offer family support, education and grassroots awareness.  These groups meet in churches, civic centers and community centers.  They provide a vital resource for families facing the challenges of mental illness.

The most publicly visible and crucial function of NAMI-Mass is grassroots advocacy.  For example, NAMI-Mass played a key role in the recent passage of Parity Legislation, which mandated that mental health insurance benefits are equal to that of physical health care benefits.  Currently, NAMI-Mass has strategic partnerships with Massachusetts Mental Health Association, Parents Professional Advocacy League, M-POWER, Friends of the Psychiatrically Disabled,  Massachusetts Homeless Coalition and Massachusetts Human Service Coalition.  As a result of these partnerships, NAMI-Mass helped spearhead the largest rally ever held on mental illness at the State House.


No information.


NAMI depends on memberships and contributions to help carry the message. When you join NAMI- you automatically receive newsletters and support from all three organizational levels of NAMI.