""Contact Information

220 Brookdale Drive
Springfield, MA 01104

Phone: 413-732-0531
Toll Free: 800-536-2910

View the Pathlight website

Information Specialist: Donna Walden – Family Support Specialist


Hours: Monday – Friday, 9 AM – 5 PM

Additional Locations: 41 Russell Street, Hadley MA

Organization Narrative

Family Empowerment is the Family Support Center for Hampshire and Franklin Counties and is funded by the Department of Developmental Services (DDS), Pathlight, and grants. Whether you are caring for a preschooler, a school-age child, a teenager in transition years, or an adult at any life stage, we will help you find state and local resources to develop a unique plan of action and a community supportive of your needs. We’ve been there. We can help.

Population(s) Served

Persons with developmental disabilities and their families


  • Information & Referral
  • Residential Services
  • Adult Family Care
  • Family Support (Hadley office / 413-585-8010)
  • Case Management


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