Contact Information
2455 Main Street
Springfield, MA 01107
Phone: 413-746-4885 (voice)
Information Specialist:  Rosa Espinosa – Director of Family Services
E-mail: respinosa@newnorthcc.org
Hours: Monday – Friday 9 AM – 5 PM, flex hrs. available as needed by families
Additional Locations: none
Organization Narrative
This program assists families with a member who has a developmental disability through enhanced information and referral and limited case management. Family navigators assist with access to services and ensure that available benefits and services are identified.
Population(s) Served
Unserved/underserved families living within the city of Springfield, MA who have a family member with a developmental disability
Language(s)
Polish, Spanish
Services
- Time limited comprehensive family service navigation assistance to families from the priority groups.
 - Comprehensive information and referral on issues related to developmental disabilities to families and professionals.
 - Resource library
 - Parent to parent connections
 - Parent support groups and trainings
 - Community Outreach
 
Eligibility/Criteria/Enrollment
Springfield residents, who have a family member with a developmental disability, by referral or phone call. Currently a wait list for more comprehensive services.
Fees
None
