Attorney General’s Elder Hotline Commonwealth of Massachusetts

Record last updated 2022/12/05 Comment on this info .Update this info

Narrative

Information and Referral Service for Elders, as well as consumer mediation when necessary.

The Elder Hotline is available to callers Monday through Friday, from 9:00 a.m. to 5:00 p.m. The hotline provides a valuable service to Massachusetts' senior citizens, their families, and others seeking information about elder-related issues and programs throughout the Commonwealth. The hotline, which is staffed by senior volunteers, provides dispute resolution services and is a comprehensive resource for information and referral on a full range of concerns. Common concerns include:

• Debt and debt collection practices
• Health insurance
• Home improvement
• Landlord/tenant issues
• Long-term care insurance
• Scam awareness
• Telemarketing

Service Types

• Disability Awareness
• Discrimination

Program Type

• Information/Referral

Populations Served

• Elderly Person with disabilities

Ages Served

• 60 +

Accessibility Features

• Elevators
• Near Public Transportation

Additional Information

• Fees: Free Service