Community Access Monitor Program Massachusetts Office on Disability

Record last updated 2021/05/20 Comment on this info .Update this info

Contact Information

Massachusetts Office on Disability
Contact: Jeff Dougan, Assistant Director for Community Services
Email Address:
Phone: 800-322-2020 xx23716
Fax: 617-727-0965

1 Ashburton Place, Room 1305 Boston, MA 02108
Area Served: Boston

Map Location Community Access Monitor Program


Trains volunteers to survey Architectural and Communication Acessibility of public buildings and monitor compliance with the Massachusetts access laws, the American with Disabilities, other state and federal laws.

The Community Access Monitor Training is designed for both the individual that seeks to advocate for increased access in their community as well as for the individual who wants to better understand their obligations to provide access to the disability community.

Training Overview

  • Regulations of the Massachusetts Architectural Access Board
  • Americans with Disabilities Act Standards for Accessible Design and the 2010 ADA Standards for Accessible Design
  • History of Disability Rights
  • General Overview of ADA and the Amendments Act of 2008
  • New Construction/Alterations & Existing Facilities
  • Effective Communication
  • How to Survey a Facility
  • Examples of good and bad accessibility
  • How to Advocate for Access
  • Rights and Responsibilities of a Community Access Monitor
Wheelchair Ramps, Elevators, Accessible Restrooms, Near Public Transportation, Medical Needs, Accessible Public Transportation Massachusetts Office on Disability 14 - 18, 19 – 22, 23 – 59, 60 + Boston Jeff Dougan 617-727-0965 800-322-2020 4727 Community Access Monitor Program Advocacy, Communication, Education 1) Boston Skills Training 1 Ashburton Place, Room 1305 Assistant Director for Community Services 02108 Free Service AIDS/HIV, All Disabilities, Attention Deficit Disorder/Hyper Activity Disorder, Autism Spectrum, Behavior Disorder, Blind, Brain/Head Injury, Cerebral Palsy, Chronic Health Impairment, Deaf, Developmental Delay Birth to 3, Dual Diagnosis - ID/MI, Eating Disorders, Elderly Person with disabilities, Epilepsy/seizure Disorder, Intellectual Disabilities, Learning Disabilities, Mental Illness, Parkinson's Disease, Physical Disabilities, Rare disorders/low incidence, Speech Impairment, Stroke, Substance Abuse Local Area Assistant Director for Community Services Spanish MASSACHUSETTS

Service Types

  • Skills Training

Program Type

  • Advocacy
  • Communication
  • Education

Populations Served

  • All Disabilities
  • Autism Spectrum
  • Behavior Disorder
  • Blind
  • Cerebral Palsy
  • Chronic Health Impairment
  • Deaf
  • Developmental Delay Birth to 3
  • Eating Disorders
  • Elderly Person with disabilities
  • Intellectual Disabilities
  • Learning Disabilities
  • Mental Illness
  • Parkinson's Disease
  • Physical Disabilities
  • Speech Impairment
  • Stroke
  • Substance Abuse

Ages Served

  • 14 - 18
  • 19 - 22
  • 23 – 59
  • 60 +

Languages Spoken

  • Spanish

Accessibility Features

  • Accessible Public Transportation
  • Accessible Restrooms
  • Elevators
  • Medical Needs
  • Near Public Transportation
  • Wheelchair Ramps

Additional Information

  • Fees: Free Service