Crisis Intervention Services South Shore Mental Health

Record last updated 2018/12/27 Comment on this info .Update this info

Contact Information

South Shore Mental Health
Contact: Kristen Woodbury, LMHC, Vice President Crisis and Rehabilitative Services
Email Address:
Phone: 617-774-6036
Alternate Phone: 800-528-4890

460 Quincy Avenue Quincy, MA 02169
Area Served: Greater Boston

Map Location Crisis Intervention Services


Offers crisis and diversion services, immediate evaluation, and access to appropriate levels of mental health care treatment. Trained staff are available 24 hours a day, 7 days a week. Team focuses on a quick determination of the scope of the problem and the recommendation of appropriate treatment.

The emergency services team offers intensive evaluation for children and families experiencing a crisis. Families can self refer by calling the team. In addition to the evaluation and referral process, those families who are insured by MassHealth are eligible to receive comprehensive follow-up for up to seven days through the program. Utilizing a team consisting of a masters’ level clinician and a trained family partner, the Emergency Services Program provides crisis stabilization and support. Services during the seven days will focus on assisting the child to stabilize and help the family keep the child safe within their own environment, whenever possible. Services are offered in the home, as well as in our own community based in Quincy, MA. The goal of the services is to assist the family in moving beyond the crisis while supporting them through the transition, to ongoing services within their community.

South Shore Mental Health provides crisis intervention services for all individuals regardless of their insurance coverage. For outpatient services we accept most major insurance companies as well as Medicaid and Medicare.

Service Types

  • Mental Health
  • Outpatient
  • Outpatient - Mental Illness

Insurances Accepted

  • Aetna Health
  • Aetna Health Insurance Company
  • Aetna Life Insurance Company
  • Blue Cross and Blue Shield of MA
  • Blue Cross and Blue Shield of MA HMO Blue
  • Boston Medical Center Health Plan
  • CeltiCare Health Plan of Massachusetts
  • CIGNA Healthcare of Massachusetts
  • ConnectiCare of Massachusetts
  • Connecticut General Life Insurance Company
  • Fallon Community Health Plan
  • Fallon Health and Life Assurance Company
  • Harvard Pilgrim Health Care
  • Harvard Pilgrim Health Care Insurance Company
  • Health New England
  • Neighborhood Health Plan
  • Tufts Associated Health Maintenance Organization
  • Tufts Insurance Company
  • UniCare Life and Health Insurance Company
  • United HealthCare Insurance Company
  • United Healthcare of New England

Program Type

  • Counseling
  • Mental Health

Populations Served

  • Behavior Disorder
  • Depression
  • Mental Illness
  • Post Traumatic Stress Disorder
  • Substance Abuse

Ages Served

  • Birth to 3
  • 3 - 4
  • 5 - 8
  • 9 - 13
  • 14 - 18
  • 19 - 22
  • 23 – 59
  • 60 +

Accessibility Features

  • Accessible Parking
  • Accessible Public Transportation
  • Accessible Restrooms
  • Elevators
  • Medical Needs
  • Near Public Transportation
  • Services at Work
  • Wheelchair Ramps

Additional Information

  • Fees: MassHealth, Medicare, Private Insurance, Personal Funds