Record last updated 2024/05/21 Comment on this info .Update this info
Contact Information
The Brien CenterContact: Rebecca Phelps-Smith, LICSW, Acute Care Services Division Division Director
Email Address: Rebecca.Phelps@briencenter.org
Phone: 413-499-0412 x1062
Alternate Phone: 800-252-0227
Fax: 413-997-4692
View ESP (Crisis Team) Website
66 West Street Lower Level Pittsfield, MA 01201
Area Served: West
Map Location ESP (Crisis Team)
Narrative
Today, a behavioral health crisis does not necessarily require a trip to the ER. Rapid assessment and stabilization of people in crisis can often be best achieved with professionals in a familiar setting such as homes and schools, where interventions can be provided with the least disruption to people’s lives. In Berkshire County, a call to the Brien Center’s confidential 24-hour emergency hotline immediately activates our mobile outreach and crisis response unit – the Crisis Team – to triage for safety and determine the next best step.
The average wait time for a Brien Center licensed clinician to assist with a crisis is 27 minutes, ranking Brien among the best crisis responders in the state. We ensure that Berkshire County residents receive immediate access to culturally competent, clinically effective, integrated, community-based, emergency behavioral health services.
The Brien Center is an approved provider for most public and private health insurance plans. A sliding fee scale is offered for those who have no health insurance.
Service Types
- Domestic Violence Counseling
- Outpatient - Mental Illness
Program Type
- Counseling
- Mental Health
Populations Served
- All Disabilities
- Autism Spectrum
- Depression
- Developmental Disability
- Elderly Person with disabilities
- Intellectual Disabilities
- Mental Illness
- Phobia
- Physical Disabilities
- Post Traumatic Stress Disorder
Ages Served
- 3 - 4
- 5 - 8
- 9 - 13
- 14 - 18
- 19 - 22
- 23 – 59
- 60 +
Accessibility Features
- Able to serve clients in their wheelchair
- Accessible Parking
- Accessible Public Transportation
- Accessible Restrooms
- Elevators
- Latex Free Environment
- Services at Home
- Services at School
- Services at Work
- Wheelchair Ramps
Additional Information
- Accredited By: DPH; MBHP
- Fees: MassHealth, Medicare, Private Insurance, Personal Funds
- Licensed By: DPH