Family Advocacy Center

Record last updated 2025/06/03 Comment on this info .Update this info

Contact Information

Baystate Medical Center
Family Advocacy Center
Email Address: allyson.rogers@baystatehealth.org
Phone: 413-794-9816
Fax: 413-794-4945

300 Carew Street Suite 2 Springfield, MA 01104
Area Served: West

Map Location Family Advocacy Center

Narrative

Our Services

  • BFAC Case Management: Our team provides supportive services to the families of children who are being interviewed or medically examined for possible child abuse. We also offer case management services.
  • Medical Services: Our team assesses the wellness of the child, evaluates any evidence of abuse, and identifies the medical and mental health needs of the child. They also guide the child and family towards healing.
  • BFAC Mental Health Services: Our team provides trauma and grief-focused therapeutic services to children and youth ages 0-24, non-offending caretakers, and their families.
  • Training: We provide education and training to area schools, businesses, organizations, and medical staff regarding childhood trauma, sexual abuse prevention, toxic stress, traumatic grief, vicarious trauma, and issues related to violence.

Service Types

  • Case Management
  • Domestic Violence Counseling
  • Family Support
  • Outpatient

Program Type

  • Advocacy
  • Counseling
  • Mental Health

Populations Served

  • All Disabilities
  • Anxiety
  • Behavior Disorder
  • Depression
  • Developmental Disability
  • Intellectual Disabilities
  • Mental Illness
  • Physical Disabilities
  • Post Traumatic Stress Disorder
  • Self-Harm
  • Suicide Loss Survivors

Ages Served

  • Birth to 3
  • 3 - 4
  • 5 - 8
  • 9 - 13
  • 14 - 18
  • 19 - 22
  • 23 – 59

Accessibility Features

  • Accessible Parking
  • Accessible Public Transportation
  • Accessible Restrooms
  • Elevators
  • Near Public Transportation
  • Services at School
  • Sign Language
  • Wheelchair Ramps

Additional Information

  • Accredited By: National Children's Alliance
  • Fees: MassHealth, Medicare, Private Insurance, Personal Funds