Intensive Flexible Family Support Program UCP of Western Massachusetts

Record last updated 2023/09/05 Comment on this info .Update this info

Contact Information

UCP of Western Massachusetts
Contact: Emily Shoestock, Director of Family Support
Email Address:
Phone: 413-664-9345

535 Curran Highway North Adams, MA 01247-3579
Area Served: West

Map Location Intensive Flexible Family Support Program


The Intensive Flexible Family Support Program (IFFS) is for children and families that are experiencing severe stress or a crisis situation which could result in the child being at risk.

UCP connects the family with vital community resources to enable them to overcome their challenges. Support areas could include: food stamps, fuel assistance, social security, health insurance or financial assistance. This program is a limited 6 to12 month goal-oriented process.

To qualify for this service, participants must have DDS funding and children must be between 3 and 22 years of age.

Early Intervention Services. Serves as a family center providing navigation services, support groups and workshops.Provide family support. Integrated with other programs offered by this agency. Subsidiary of United Cerebral Palsy of Berkshire County. Supports are available at no charge. User fees for some activities, site rentals, material costs. Family Support Program for Department of Developmental Services eligible individuals only. Adult foster care

Service Types

  • Case Management
  • Family Support

Program Type

  • Adult Foster Care
  • Respite
  • Support Groups

Populations Served

  • Developmental Disability
  • Intellectual Disabilities
  • Physical Disabilities

Ages Served

  • Birth to 3
  • 3 - 4
  • 5 - 8
  • 9 - 13
  • 14 - 18
  • 19 - 22

Languages Spoken

  • American Sign Language
  • Spanish

Accessibility Features

  • Accessible Parking
  • Accessible Public Transportation
  • Accessible Restrooms
  • Medical Needs
  • Near Public Transportation
  • Services at Home
  • Services at School
  • Wheelchair Ramps

Additional Information

  • Fees: Free Service, MassHealth, Medicare, Private Insurance, Personal Funds