Residential Community Homes The Arc of Opportunity

Record last updated 2022/10/12 Comment on this info .Update this info

Contact Information

The Arc of Opportunity
Contact: Colleen G Gibson, Division Director of Residential Supports
Email Address:
Phone: 978-343-6662 x1052
Alternate Phone: 978-857-0911

564 Main Street Fitchburg, MA 01420
Area Served: Central

Map Location Residential Community Homes


Our residential community homes offer models serving 4-5 individuals in a continuously supported and staffed environment, ensuring individuals are encouraged and offered opportunities to become valued community members.

 Staff support individuals to engage in activities within the community, including personalized leisure activities, memberships and personal relationships. Individuals are supported and encouraged to express themselves. 

The Arc of Opportunity prides itself on offering adaptive and innovative layouts to their community residential properties to maximize independence within the home.

 Our residential community homes span the communities of Fitchburg, Leominster, Pepperell, Auburn and Worcester. However, our outreach and connections into the neighboring communities are vast. Our individuals have diverse and rich connections into many neighboring communities, which they are supported in maintaining. 

 Our newest community homes in Auburn, Fitchburg and Leominster feature fully accessible grade-level homes for ease of access for non-ambulatory individuals and offer adaptive layout design modifications to support the specific residents residing in the homes.

Some of these are:

-Accessible kitchens with wheelchair-height appliances and countertops

-Custom wheelchair-height dining tables 

-Ceiling lift-tracking systems in common and bedroom areas allowing for seamless and safe transfers 

-Bedrooms with individual means of egress capable of evacuating hospital beds in event of evacuation

-“Safe Rooms” featuring separate concrete foundations and storm shutters to allow staff and individuals to “shelter” in place safely during weather emergencies. 

-Fully accessible bathrooms with ceiling tracking for ease of transfers as well as accessible showers and a therapeutic whirlpool tub.

-Separate den common area for privacy when individuals visit with family and friends

-Rear, accessible covered porches to enjoy the warmer weather

Staff in our residential community homes are the lifeblood of our mission in creating quality community residential supports for our individuals. 

Staff are fully trained in specific areas pertinent to the population of individuals supported to ensure quality of supports are delivered.


Among these:

-Unique Needs training specific to individuals diagnosis, medical needs and adaptive devices 

-Training on effective use and institution of Positive Behavior Supports techniques to assist staff in more efficiently addressing problem behaviors and recognizing behavior as a means of communication. (Include PBS resources).

-Training on effective management of escalating or aggressive problem behaviors via Crisis Prevention Institute (CPI).

-Training on administration of medications 

-Other training offerings including nutritional and food texture support, sensitivity, neutral writing, confidentiality , Positive Behavior Supports and sexuality.


Service Types

  • Financial Assistance
  • Group Homes
  • Skills Training

Program Type

  • Case Management
  • Housing

Populations Served

  • Autism Spectrum
  • Birth Defects
  • Developmental Disability
  • Intellectual Disabilities
  • Muscular Dystrophy

Ages Served

  • 23 – 59
  • 60 +

Languages Spoken

  • Spanish

Accessibility Features

  • Able to serve clients in their wheelchair
  • Accessible Parking
  • Accessible Restrooms
  • Medical Needs
  • Near Public Transportation
  • Wheelchair Ramps

Additional Information

  • Accredited By: Department of Developmental Services
  • Fees: Personal Funds
  • Licensed By: Department of Developmental Services