Record last updated 2024/02/20 Comment on this info .Update this info
Contact Information
Greater Springfield Senior Services, Inc.Contact: Magy Ramos, Managed Care and Mass Health Director
Email Address: magy.ramos@gsssi.org
Phone: 413-781-8800
Alternate Phone: 800-649-3641
Fax: 413-781-0632
View Long Term Care Ombudsman Program Website
66 Industry Avenue Suite 9 Springfield, MA 01104-3243
Area Served: West
Map Location Long Term Care Ombudsman Program
Narrative
Provides support services to anyone involved in the area of long term care. Services include: educational outreach, information & referral svcs, advocacy & assistance regarding patient's rights, complaint resolution, community visitation & access for all residents in nursing & rest homes regardless of age. The Long Term Care Ombudsman Program monitors nursing and rest homes, enabling residents to voice their concerns and have their complaints addressed. The Ombudsman program receives, investigates, and resolves problems so that residents can live their lives with dignity and respect.
Service Types
- Case Management
- Family Rights And Guardianship
Program Type
- Advocacy
Populations Served
- All Disabilities
- Elderly Person with disabilities
Ages Served
- 60 +
Languages Spoken
- Polish
- Russian
- Spanish
Accessibility Features
- Accessible Parking
- Near Public Transportation
- Sign Language
Additional Information
- Fees: Free Service
- Licensed By: EOEA
