Long Term Care Ombudsman Program Greater Springfield Senior Services, Inc.

Record last updated 2024/02/20 Comment on this info .Update this info

Contact Information

Greater Springfield Senior Services, Inc.
Contact: Magy Ramos, Managed Care and Mass Health Director
Email Address: magy.ramos@gsssi.org
Phone: 413-781-8800
Alternate Phone: 800-649-3641
Fax: 413-781-0632
View Website
66 Industry Avenue Suite 9 Springfield, MA 01104-3243
Area Served: West
Map Location

Narrative

Provides support services to anyone involved in the area of long term care. Services include: educational outreach, information & referral svcs, advocacy & assistance regarding patient's rights, complaint resolution, community visitation & access for all residents in nursing & rest homes regardless of age. The Long Term Care Ombudsman Program monitors nursing and rest homes, enabling residents to voice their concerns and have their complaints addressed. The Ombudsman program receives, investigates, and resolves problems so that residents can live their lives with dignity and respect.

Service Types

Case Management
Family Rights And Guardianship

Program Type

Advocacy

Populations Served

All Disabilities
Elderly Person with disabilities

Ages Served

60 +

Languages Spoken

Polish
Russian
Spanish

Accessibility Features

Accessible Parking
Near Public Transportation
Sign Language

Additional Information

Fees: Free Service
Licensed By: EOEA