Medically Complex Residential Services Bay Cove Human Services Inc.

Record last updated 2023/01/17 Comment on this info .Update this info

Contact Information

Bay Cove Human Services Inc.
Contact: Mary Jo Cooper, Vice President of Developmental Services
Email Address:
Phone: 617-371-3000

66 Canal Street Boston, MA 02114
Area Served: Boston

Map Location Medically Complex Residential Services


Bay Cove has extended its continuum of care by providing specialized residential homes with 24-hour on-site nursing staff for individuals with complex medical needs and physical disabilities.

Clients who have significant and pervasive medical challenges related to their disability require residences which are fully handicapped accessible. These buildings are often equipped with ramps, fire doors, and sprinkler systems; sufficient space for durable equipment such as Hoyer lifts and track lift systems; whirlpool tubs, accommodation for multiple wheelchairs or walkers; ample space for assistance by as many as two staff in bedrooms and common areas; expanded laundry facilities; and adequate storage for medical equipment and supplies.

The 24-hour staffing includes skilled nurses who specialize in the medically intensive care of this population. Staff have been provided training in administration of Gastrostomy Tube (g-tube) and Jejunostomy Tube (j-tube) procedures, on-site diabetic management, administration of insulin, and managing 1,500 doses of medication daily. In addition, a core of adjunct providers who are trained in these clients’ complex needs— including physicians, physical and occupational therapists, and speech/swallow specialists—are available to come to these Bay Cove homes on a regular basis and as needed in emergencies.

Admissions Process

Admission to these programs is limited to referrals made by the DDS Metro Boston Area Office of the Massachusetts Department of Developmental Services. Applicants must also qualify for housing support funding in order to meet rental costs.

Service Types

  • Case Management
  • Group Homes
  • Socialization Activities

Program Type

  • Housing
  • Medical

Populations Served

  • Developmental Disability
  • Intellectual Disabilities

Ages Served

  • 19 - 22
  • 23 – 59
  • 60 +

Languages Spoken

  • Cape Verdean
  • Chinese-Cantonese
  • French
  • Haitian-Creole
  • Japanese
  • Other
  • Portuguese
  • Spanish
  • Vietnamese

Accessibility Features

  • Able to serve clients in their wheelchair
  • Accessible Parking
  • Accessible Restrooms
  • Medical Needs
  • Near Public Transportation
  • Services at Home
  • Wheelchair Ramps

Additional Information

  • Accredited By: CARF
  • Fees: Free Service, Medicare
  • Licensed By: DDS