Psychiatric Emergency Service (PES) – West

Record last updated 2024/07/09 Comment on this info .Update this info

Contact Information

Contact: John DeRonck, LICSW, Director of Psychiatric Emergency Services
Email Address:
Phone: 800-640-5432

1881 Worcester Road Framingham, MA 01701
Area Served: Central

Map Location Psychiatric Emergency Service (PES) - West


If you are having a mental health or emotional crisis, please call 800-640-5432 to speak to an Advocates crisis clinician. We are here to help 24 hours a day, every day.

Too often people with a mental health or emotional crises feel alone, but Advocates Psychiatric Emergency Service (PES) team is always available to offer skilled, caring support. They can help find resources and services during difficult times. Our multidisciplinary staff provides mobile crisis intervention where it’s needed, when it’s needed – 24 hours a day, 365 days a year, at Advocates clinics, in homes and schools, or other community settings.

Our approach to crisis stabilization and resolution focuses on engaging people and, when appropriate, family members or other supportive people in their lives. Together we coordinate the most effective and personalized treatment as soon as possible. A team of nurses, social workers, peer specialists, and mental health providers prioritizes personal preferences, goals, and safety, while respecting cultural diversity. Advocates PES serves individuals of all ages in 30 Boston communities, regardless of ability to pay.

Service Types

  • Outpatient
  • Outpatient - Mental Illness

Program Type

  • Counseling
  • Mental Health

Populations Served

  • Behavior Disorder
  • Depression
  • Mental Illness
  • Phobia
  • Post Traumatic Stress Disorder

Ages Served

  • 9 - 13
  • 14 - 18
  • 19 - 22
  • 23 – 59
  • 60 +

Accessibility Features

  • Accessible Parking
  • Accessible Restrooms

Additional Information

  • Fees: MassHealth, Private Insurance, Personal Funds