SUPPORTbrokers – Personal Advocacy and Lifetime Support (PALS) Arc of Massachusetts

Record last updated 2018/12/14 Comment on this info .Update this info

Contact Information

Arc of Massachusetts
Contact: Kerry Mahoney, Director
Email Address:
Phone: 781-891-6270 xX109

217 South Street Waltham, MA 02453-2710
Area Served: Greater Boston

Map Location SUPPORTbrokers - Personal Advocacy and Lifetime Support (PALS)


SUPPORTbrokers mission is to assist individuals with disabilities to reach their personal goals and visions. We carry out this mission through advocacy, education, planning, and referral.

Brokers spend time with consumers to learn about their needs and goals, and they develop short-term or long-term plans with the consumer's input. After a plan is in place, support brokers know how to navigate the system and community to secure help and assistance as available. For instance, brokers can help consumers find transportation, a place to live, someone to help them with daily living skills, a job counselor, and other linkages within the community. Brokers can also help consumers apply for Social Security or health insurance, among other benefits.  

SUPPORTbrokers is a fee-for-service program hosted by The Arc of Massachusetts. Our program philosophies are community inclusion and self-determination.



Service Types

  • Financial Assistance
  • Options Counseling
  • Relationship/Friendship Support
  • Socialization Activities

Program Type

  • Advocacy
  • Assistive Technology and Equipment
  • Case Management
  • Counseling
  • Education
  • Financial Planning
  • Information/Referral

Populations Served

  • All Disabilities
  • Asperger's Syndrome
  • Autism Spectrum
  • Developmental Disability
  • Learning Disabilities
  • Multiple Disability

Ages Served

  • 9 - 13
  • 14 - 18
  • 19 - 22
  • 23 – 59
  • 60 +

Accessibility Features

  • Accessible Parking
  • Services at Home

Additional Information

  • Fees: Personal Funds