The Intensive Flexible Family Support (IFFS) Program Fidelity House CRC

Record last updated 2022/10/24 Comment on this info .Update this info

Contact Information

Fidelity House CRC
Contact: Sue Lunn, Vice President Children and Family Serivces
Email Address:
Phone: 978-685-9471

439 South Union Street, 401 Lawrence, MA 01843
Area Served: Northeast

Map Location The Intensive Flexible Family Support (IFFS) Program


The Intensive Flexible Family Support (IFFS) Program assists children ages 3 – 18 whose communication and behavior challenges make it difficult for the family to provide care. The goal of the program is to keep the child in his or her familiar environment rather than being placed in a residential program. During the 20+ years that FHHS has offered the IFFS program in Lawrence, Methuen, Haverhill and 68 cities and towns across Northeastern Massachusetts, 95% of the children served have been able to stay at home with their family.

The DESE/DDS Program is designed to provide in-home and community-based therapeutic support to students ages 6 to 22, who demonstrate the highest need for services to prevent an out-of-home placement. Funding for this Program is subject to an annual legislative appropriation from the state budget. Fidelity House CRC has offered the DESE/DDS program for 15 years and has assisted hundreds of families during that time.

Service Types

  • Case Management
  • Family Support
  • Financial Assistance
  • Skills Training

Program Type

  • Case Management

Populations Served

  • Autism Spectrum
  • Behavior Disorder
  • Birth Defects
  • Cerebral Palsy
  • Developmental Disability
  • Hydrocephalus
  • Intellectual Disabilities
  • Multiple Disability
  • Physical Disabilities
  • Speech Impairment

Ages Served

  • 3 - 4
  • 5 - 8
  • 9 - 13
  • 14 - 18

Languages Spoken

  • Spanish

Accessibility Features

  • Able to serve clients in their wheelchair
  • Accessible Parking
  • Accessible Restrooms
  • Elevators
  • Services at Home

Additional Information

  • Fees: Free Service
  • Licensed By: DDS