Record last updated 2024/12/19 Comment on this info .Update this info

Narrative

THE RIDE paratransit service provides door-to door, shared-ride transportation to eligible people who cannot use fixed-route transit (bus, subway, trolley) all or some of the time because of a physical, cognitive or mental disability.

THE RIDE is operated by the Massachusetts Bay Transportation Authority (MBTA) in compliance with the federal Americans with Disabilities Act (ADA). Under the ADA, paratransit functions as a 'safety net' for people whose disabilities prevent them from using public transit. It is not intended to be a comprehensive system of transportation that meets all the needs of persons with disabilities. It is distinct from medical or human services transportation. You will travel with other people going in the same general direction.

Accessible vehicles are used to serve persons with disabilities, including those who use wheelchairs and scooters. Requests for preferred type vehicles will not be honored. THE RIDE operates 365 days a year generally from 5 AM - 1 AM in fifty-eight (58) cities and towns. For RIDE trips with start and end within 3/4 mile of fixed-route service that operates outside of these hours, or in other towns/cities within 3/4 miles of MBTA bus service, extended RIDE service is available.

Service Types

• Door to Door-Lift
• Door to Door-Nonlift
• Fixed Route-Lift
• Fixed Route-Nonlift

Program Type

• Transportation

Populations Served

• All Disabilities
• Developmental Disability
• Elderly Person with disabilities
• Hard of Hearing
• Intellectual Disabilities
• Physical Disabilities
• Visual Impairment

Ages Served

• Birth to 3
• 3 - 4
• 5 - 8
• 9 - 13
• 14 - 18
• 19 - 22
• 23 – 59
• 60 +

Accessibility Features

• Accessible Public Transportation

Additional Information

• Fees: Personal Funds