WRTA Paratransit

Record last updated 2025/08/21 Comment on this info .Update this info

Contact Information

Worcester Regional Transit Authority
Contact: Anna Kosterki, Director, Paratransit Services
Email Address: Paratransit@therta.com
Phone: 508-453-3463
Alternate Phone: 508-453-3400
Fax: (508) 453 3563

60 Foster St Worcester, MA 01608
Area Served: Central

Map Location WRTA Paratransit

Narrative

Serve 35 communities. Provides both fixed & paratransit services.  Will provide ADA information and help upon request.

ADA transportation is for people whose disabilities prevent them from using the regular accessible WRTA fixed route bus for some or all of their trips. The WRTA determines eligibility based on functional considerations and limits. WRTA helps determine which people can most benefit from ADA paratransit service and which people can be best served by the regular accessible WRTA fixed route bus.

The WRTA Travel Training program helps people who want to learn to travel independently using the WRTA’s regular bus system. WRTA Travel Training is available to anyone aged 13 and older. Each person’s needs and abilities are different. Training techniques and time devoted will vary person by person. 

Service Types

  • Door to Door-Lift
  • Door to Door-Nonlift
  • Financial Assistance
  • Fixed Route-Lift
  • Fixed Route-Nonlift

Program Type

  • Transportation

Populations Served

  • All Disabilities
  • Behavior Disorder
  • Blind
  • Deaf
  • Developmental Disability
  • Elderly Person with disabilities
  • Hard of Hearing
  • Intellectual Disabilities
  • Learning Disabilities
  • Mental Illness
  • Physical Disabilities
  • Visual Impairment

Ages Served

  • 9 - 13
  • 14 - 18
  • 19 - 22
  • 23 – 59
  • 60 +

Languages Spoken

  • Spanish

Accessibility Features

  • Accessible Public Transportation
  • Near Public Transportation
  • Wheelchair Ramps

Additional Information

  • Fees: Personal Funds
  • Licensed By: DDS,DMH,MCB