Emergency Resources and Links in Times of Need

Emergency Resources and Links in Times of Need

Seniors and people with disabilities with limited incomes may have financial challenges.  Here are resources pulled together from various on-line sources.

INDEX Fact Sheets 

Financial Resources (Possible) Fact Sheet 

Lists organizations and groups that have been known to assist those in need, or whose mission is to provide assistance.

Basic Programs and Services for People with Disabilities Fact Sheet

Benefits Fact Sheet

Utility Bill – Energy Assistance Fact Sheet

Dental Care (Affordable) Fact Sheet

MassHealth Transportation Program Fact Sheet

Low Cost Power Wheelchairs and Scooters Fact Sheet

Statewide Resources

Department of Transitional Assistance (DTA)  

State agency responsible for public assistance programs (food assistance, job assistance, cash assistance and emergency shelter) for the needy citizens of the Commonwealth.

The Massachusetts Aging and Disability Information Locator (MADIL)

Designed to help find information on services and programs that support seniors and people with disabilities in Massachusetts. The Quick Guides Link is a handy tool to locate information on employment, finances, food, housing, and where to “get stuff” free or cheap.


Provides helpful resources and links for jobs, housing, foreclosure, and managing finances. You can search the full drop-down menu.

SNAP Benefits

Find a Local Food Bank – A local food bank can help you put food on your table so you don’t go hungry.

Local Resources

Community Action Agencies (CAA)  

Also known as Community Action Programs (CAP) provide emergency assistance to people in crisis. All CAAs offer fuel assistance. Depending on local CAA, it may offer transitional housing, homelessness prevention programs, temporary emergency food assistance programs and childcare voucher management services. To find out what programs/services your local CAA has to offer.

Citizens’ Guide to Massachusetts State Services 

Information about state services, agencies, and contact points.  Information for local cities and towns resources is here also.

City and Regional Online Resources

Action Inc. 

Serves households on Cape Ann and Ipswich. Services include energy assistance, emergency shelter, emergency rental assistance and housing advocacy.

Amherst Survival Center 

Provides a welcoming community where families and individuals who are struggling to make ends meet can come for food, clothing, health care and for companionship and relief from isolation.

Ashland Emergency Fund

Provides temporary financial support to Ashland Massachusetts families and citizens in need.
Contact Jennifer Wuelfing at 508-532-7942.

Email: jwuelfing@ashlandmass.com

City of Boston Fuel Resources

Information about community gardening, food and fuel resources and energy.

Cape Cod (Lower & Outer Cape) – Homeless Prevention Council

Serves towns of Chatham, Harwich, Brewster, Orleans, Eastham, Wellfleet, Truro & Provincetown
Provides professional case management which includes counseling, advocacy and referral services to appropriate resources.

Phone: 508-255-9667

Worcester County Food Bank

Works in partnership with nonprofit programs located in Worcester County to provide food assistance to individuals and families. To locate a program in your area, please use the locator tool or Contact Us.

Agency Tool

Essex County Community Foundation 

Has a directory of nonprofit organizations in Essex County.

South Middlesex Opportunity Council (SMOC)

Has a variety of programs and services including child and family services, domestic violence services and housing information.

Disability Resource Center

Has a listing of agencies and services for North Shore and Cape Ann.

Lowell – Community Teamwork 

Helps provide basic stability to households in need and creating opportunities for personal development and social and economic growth.

NewVue Communities 

Has housing and community resources for Fitchburg and Leominster area.

Pennies for Poverty  

Has a Resource Directory for Greater Newburyport area.

Pettengill House 

Provides emergency shelter, utility assistance, transportation, rental assistance, basic needs, food vouchers, prescription assistance, clothing and after school programs. Has a list of resources for Salisbury and Amesbury.

Worcester Community Connections 

Has a resource listing including housing, employment and family support.


 Project Bread FoodSource Hotline 

Comprehensive statewide information and referral service in Massachusetts for people facing hunger. Phone: 1-800-645-8333.

Department of Transitional Assistance 

Has Supplemental Nutrition Assistance Program (SNAP): Food Assistance program information
Phone: 1-877-382-2363

DTA Assistance Online Food Stamp Application 

Eligibility Screening and SNAP Application  (new applicants only)

Worcester County Food Bank 

Community Partner agencies include shelters, food pantries and community meal programs.

Essex County Hunger Relief 

Listing of soup kitchens and food pantries.

Fuel Assistance

Housing and Economic Development Cold Relief Information 

Call the Cold Relief Heatline to find out where to apply for Fuel Assistance (LIHEAP), Weatherization (WAP), and the Heating System Repair and Replacement Program (HEARTWAP).

Homeless / Emergency Shelters

Massachusetts Coalition for the Homeless (MCH) 

MCH provides a list of Massachusetts emergency shelters for families, those without children and domestic violence shelters.  

Phone: 781-595-7570

Department of Transitional Assistance (DTA)

State agency responsible for administering public assistance programs (food assistance, job assistance, cash assistance and emergency shelter) for the needy citizens of the Commonwealth.

City of Boston Homeless Resources 

Listing including shelters, outreach services and meal programs.

Louison House 

Leading provider of homeless programs and services in Northern Berkshire County. Mission is to reduce homelessness by providing transitional and permanent housing solutions for the homeless.  

Phone: 413-663-6323

Homestart Inc’s Housing Search Advocates 

Assist homeless adults and families at more than 50 shelters and programs in Greater Boston with the complicated process of locating affordable permanent housing. People are assisted one-on-one with obtaining private apartments and government subsidized housing units.

Phone:  617-542-0338.

Boston Health Care for the Homeless Program (BHCHP)

Provides comprehensive healthcare for homeless individuals and families. 

Phone: 857-654-1000.

Housing & Foreclosure

Avoiding Foreclosure: Massachusetts 

HUD Link gives help on default and foreclosure prevention.

Housing Consumer Education Centers (HCEC)

Offers answers to a wide range of questions about all types of housing problems. There are nine HCEC centers in Massachusetts which offer housing assistance, services, and information to low- and moderate-income Massachusetts residents.

Phone:  800-224-5124

Homeowner Preservation Foundation (HPF)

Has a single mission: to help homeowners avoid foreclosure. HPF is an independent nonprofit that provides HUD-approved counselors dedicated to helping homeowners.  

Hotline: 888-995-4673

Mattapan Family Service Center

Has information and advocacy.

Division of Banks Approved Home Counseling Agencies

Has  resources for Massachusetts residents.

Management Resources


Offers financial education and resources.

National Counseling on Aging

has information for seniors about finances, housing and more. 

Call an Economic Security Coach: 617-348-6533.

AARP Money Management Programs in Massachusetts 

The purpose of the Money Management Program is to promote independent living for persons on limited income who are at risk because of their inability to manage their financial affairs and who do not have friends or relatives able to help. Most of the MMPs listed serve seniors only.

Fact Sheet last updated on: 3/20/2023


Disclaimer: INDEX is pleased to provide you this information. Please note,  this information is not comprehensive, nor is it intended to take the place of professional advice. We encourage you to check other resources of such information. No endorsement by the University of Massachusetts Medical School, DisabilityInfo.org,  INDEX, or affiliates, should be inferred. We reserve the right to remove, to modify, or to add any information at any time, for any reason, and without notice.